Avvisi di viaggio e disservizi

Ha la possibilità di ricevere costanti aggiornamenti sugli avvisi di viaggio e sui disservizi. Vuole cambiare o cancellare il suo volo, richiedere un rimborso o segnalare bagagli in ritardo? La invitiamo a consultare le nostre opzioni self-service.

Latest alerts and rebooking policies

Last updated on Monday 02 March 2026, 21:30 (Amsterdam time).

Aprire tutti

Due to the security situation in the Middle East, KLM has adjusted its flight schedule in the region. We are closely monitoring developments and will update our schedules where possible. We are doing our very best to help you on your way again.

Current schedule

KLM is currently not flying through the airspace of Iran, Iraq, and Israel, nor over several countries in the Gulf region. Flights to, from, or via destinations in the region are canceled or adjusted.

  • Tel Aviv: KLM suspended the remainder of its winter season operations to and from TLV, effective Sunday March 01, 2026.
  • Dammam, Dubai, Riyadh: Flights to and from Dammam, Dubai, and Riyadh are suspended until Monday March 09, 2026.

If your flight is affected, you can find the rebooking and refund options below.

Rebooking and requesting a refund

If you have booked a flight to, from or via the below-listed destinations from Saturday 28 February 2026 to Monday 09 March 2026, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Monday 02 March 2026.

  • Dubai (DXB)
  • Riadh (RUH)
  • Dammam (DMM)

1. Rebook to a different travel date

If we canceled your flight, or if you canceled it yourself, you can rebook to a different travel date in My Trip or the KLM app. Please note:

  • You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
  • Your new departure date should be before or on Friday, March 20, 2026.

2. Request a travel voucher

If you prefer to cancel your flight and request a travel voucher:

  • The voucher will be valid for one year from the date of issue.
  • It can be used for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
  • The voucher can also be used to buy extra options like upgrades, specific seats, and baggage on KLM and Air France flights.
  • Request a travel voucher

3. Request a refund

If any of your flights are canceled, you can request a full refund of the ticket and any extras.

3. Unforeseen expenses

If you have unforeseen expenses due to cancelation, such as extra meals, hotel costs, or phone calls, you could request reimbursement.

Contact Care & Assist

Contacting the embassy

If the situation in the Middle East persists, we recommend that you register for the Department of Foreign Affairs service: Information service Foreign Affairs (Dutch).

Due to the energy crisis in Cuba from Thursday 12 February 2026 to Monday 9 March 2026, some of our flights to, from or via Havana (HAV) are disrupted. We are doing our very best to help you on your way again.

Rebooking and requesting a refund

If you have booked a flight to, from or via Havana (HAV) between Thursday 12 February and Monday 9 March 2026, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Monday 23 March 2026.

Does your original flight depart between Thursday 12 February and Monday 9 March 2026 to, from or via Havana (HAV), then your new departure date should be on or before Monday 23 March 2026. You can rebook your flight at the latest on Monday 23 March 2026. Please see below options and rules:

1. Rebook to a different travel date

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

  • You can only change your travel dates for free if the same travel class is available as mentioned on your original ticket.
  • Your new departure date should be before or on Monday 23 March 2026.

2. Request a travel voucher

If you prefer to cancel your flight and request a travel voucher:

  • The voucher will be valid for one year from the date of issue.
  • It can be used for all KLM, Air France, Delta, and Virgin Atlantic flights that are offered on the Air France KLM website.
  • The voucher can also be used to buy extra options like upgrades, specific seats, and baggage on KLM and Air France flights.
  • Request a travel voucher

3. Request a refund

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.

Opzioni self-service

Se il suo volo è interessato da un disservizio, la informeremo via e-mail o messaggio di testo e, se necessario, effettueremo automaticamente una riprenotazione. Vuole modificare i dettagli del viaggio o richiedere un rimborso? La invitiamo a consultare le nostre opzioni self-service.

Cambio del volo

In caso di disservizi, può modificare facilmente la data del viaggio, gli orari di partenza o la destinazione.

Annulli il suo volo

Vuole annullare il suo viaggio a causa di cambiamenti imprevisti? Legga maggiori informazioni sulle sue opzioni.

Informazioni di viaggio

Per visualizzare o modificare rapidamente le informazioni di viaggio più recenti, acceda a Il mio viaggio.

Richiesta di indennizzo

Ha subito cancellazioni, ritardi o trasferimenti di prenotazione? Potrebbe avere diritto a un indennizzo.

Richieda un rimborso

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