Looking for information about traveling in times of corona? Read all about testing, vaccinations, important documents, face masks, and more on our dedicated COVID-19 pages.
Latest alerts and rebooking policies
Tanzania - Local threat
Peru - Civil unrest
Crisis in Ukraine
What you can do yourself
Do you want to adjust your travel plans? We recommend making use of the self-service options.
Need our help?
If you’re encountering problems with our self-service tools, feel free to contact us. We’ll do what we can to help you as quickly as possible. Unfortunately, waiting times might be long.
Please share your booking code and last name so we can help you faster, but only via private messages.