Avvisi di viaggio e disservizi

KLM is currently not flying through the airspace of Iran, Iraq, and Israel, nor over several countries in the Gulf region. Flights to, from, or via destinations in the region are canceled or adjusted.

If your flight is affected, you can find the rebooking and refund options below.

On Friday, March 6, 2026, KLM will schedule a special flight from Muscat (Oman) via Cairo to Amsterdam Airport Schiphol. This flight is organized in cooperation with the Dutch Ministry of Foreign Affairs and is expected to arrive at Schiphol on Saturday morning.

If you are a Dutch passenger currently stranded and living within the Kingdom of the Netherlands, you may be invited by the Ministry for one of these flights. To be considered, please make sure you have:

Important deadline. Please note: You must complete the form by Friday, March 6, 2026, at 12:00 PM (Dutch time) at the latest.

We are working closely with the Dutch Ministry of Foreign Affairs to support possible repatriation flights to the Netherlands. Please note that the Ministry manages all passenger lists and seat assignments for these flights.

To get the help you need, the Ministry needs to know where you are. If you are in the region and require government assistance, please register right away using the Crisis Contact Form. This is the first step in receiving clear guidance on your travel options.

Not a Dutch citizen? Please check with your own government or local embassy for support and repatriation flights.

We are currently unable to resume our regular flight schedule. We know this is a difficult situation, and we are committed to keeping you informed. If your flight was recently canceled, please check this website regularly for the latest updates.

If you have booked a flight to, from or via the below-listed destinations from Saturday 28 February 2026 to Monday 09 March 2026, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Monday 02 March 2026.

If we canceled your flight, or if you canceled it yourself, you can rebook to a different travel date in My Trip or the KLM app. Please note:

If you prefer to cancel your flight and request a travel voucher:

If any of your flights are canceled, you can request a full refund of the ticket and any extras.

If you have unforeseen expenses due to cancelation, such as extra meals, hotel costs, or phone calls, you could request reimbursement.

Contact Care & Assist

If the situation in the Middle East persists, we recommend that you register for the Department of Foreign Affairs service: Information service Foreign Affairs (Dutch).

If you have booked a flight to, from or via Havana (HAV) between Thursday 12 February and Sunday 29 March 2026, you can see below what rebook and refund options we can offer you. These options are only valid if you have a ticket originally issued on or before Monday 23 February 2026.

Does your original flight depart between Thursday 12 February and Sunday 29 March 2026 to, from or via Havana (HAV), then your new departure date should be on or before Saturday 23 February 2027. You can rebook your flight at the latest on Saturday 23 February 2027. Please see below options and rules:

If your flight was cancelled by us or if you cancelled the flight yourself, you can rebook to a different travel date. Please note that:

If you prefer to cancel your flight and request a travel voucher:

If any of your flights were cancelled or if your flight was delayed for at least 3 hours for flights in Europe or at least 5 hours for intercontinental flights, you can request a full refund of the ticket and extra options.